A Scottsdale home remodeling contractor’s project development goal should be to incorporate the customer’s dreams and ideas with the experience of the design team. It should also be the goal of the design team to become the customer’s trusted advisor during this process. The home remodeling contractor’s method should be to address every possible detail within the agreed upon scope of the project.
A Scottsdale home remodeling contractor’s project development goal should be to incorporate the customer’s dreams and ideas with the experience of the sales/design team. It should also be the goal of the sales/design team to become the customer’s trusted advisor during this process.
The Scottsdale home remodeling contractor’s method during project development should be to address every possible detail within the agreed upon scope of the project. Design should be agreed upon, choices made, questions explored and answered, to eliminate or certainly minimize any unknown that could affect the final project cost or final executed timeframe.
Pre-Construction & Planning
The Scottsdale home remodeling contractor should plan every detail of a project’s construction and execution and provide a detailed daily construction plan, using the experience of the Vice President of Pre- Construction planning who is commonly an architect with years of residential remodeling experience.
The Scottsdale home remodeling contractor’s pre-construction planning method should be to spend the time upfront, before construction begins to plan out every detail possible in a projects construction and execution. Questions should be addressed, any unknowns should be researched, and details examined before products are ordered and timelines are written. Once pre-construction feels it has the information necessary, a detailed day-by-day timeline should be written and prepared for execution.
This is not a construction contract but a plan to follow to ensure that as close as possible, a project will start as planned, run as planned, and complete as planned. It should be the intent of the remodeling contractor to absolutely minimize the inconvenience caused during a remodel, which always in itself is difficult on a family.
Project Construction & Execution
The pre-construction and execution goal of a remodeling contractor should be to complete a project as sold, as dreamed of, as envisioned, and as planned. It should also be the goal to complete the project in a timeframe that minimizes the inconvenience to the customer and their family.
The process should start with an absolute handoff of the role of trusted advisor from pre-
construction planning to the Project Manager of the customer’s project. The Project
Manager should be completely briefed on the project, all of its nuances, and the construction plan. The Project Manager should then meet with the customer, establish guidelines for the work, and most importantly set up daily lines of communication.
The Scottsdale home remodeling contractor should assign a Project Foreman to every project. This person should be an employee of the home remodeling contractor and have experience as a carpenter and lead foreman in residential remodeling.
The remodeling contractor should also offer an in-house support team including a division administrator and purchasing department, and a team to assist in any changes to the project that may occur.
The Scottsdale home remodeling contractor should also continue to offer its concierge service during execution. This should include the expediting and tracking of product the customer is supplying and the pick up and delivery of such product to ensure it is on site as needed to maintain a projects timeline.
The Scottsdale home remodeling contractor should also have its own in-house top out team to conclude the final details of a project. These may include the hooking up of appliances and plumbing fixtures, the installation of bath accessories, and the execution of any final punch list. This is part of the planning process and ensures the customer is not left unfinished with just a few items remaining.
